Dedicated Account Manager with over 6 years at Telstra, including a successful tenure as Assistant Store Manager.
Recognised for high performance, building strong client relationships, delivering measurable results, and driving business growth.
Skilled in creating clear, insightful reports and analysing data to guide strategic decisions.
I thrive on problem-solving, collaboration, and ensuring exceptional customer experiences.
đ Sales Growth & KPI Achievement
đ¤ Client Relationship Management
đ§Ž Data Analysis & Reporting
đ ī¸ Problem Solving & Strategic Thinking
đĨ Team Leadership & Coaching
đŦ Communication & Collaboration
đ Business Insights & Forecasting
Account Manager
April 2025 â Present | Telstra
Managing key accounts, building client relationships, and delivering results through tailored solutions and data analysis.
Assistant Store Manager
Dec 2020 â April 2025 | Telstra
Led store operations, coached staff, and implemented strategies to drive sales and improve customer satisfaction.
Customer Advisor
Feb 2019 â Dec 2020 | Telstra
Provided exceptional customer service, supported sales targets, and assisted in technical solutions for clients.